How to write a Customer Service Resume
Making a professional customer service cover letter or resume (Curriculum Vitae) will require you to highlight your relevant expertise and experiences. A well-written resume and a professional cover letter, along with an impressive LinkedIn profile, can make huge difference when it comes to getting the job you want. At Busselton Resume, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization services to make you stand out from your crowd. In this article, we’ll discuss how to write about customer service in a resume or CV, highlight your customer service abilities on a resume or CV and give tips on how to write about the skills of customer service.
How do you describe customer service on an application or resume:
When describing your customer-service experience, you should focus on specific roles and tasks. Use action verbs like "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent measures, such as the percentage of satisfaction with your customers, to demonstrate your impact.
How can you demonstrate the skills of customer service on a resume:
Alongside describing the experience you had, it is important to include specific skills that are applicable to customer service, including communicating and problem-solving skills. Include any relevant certificates or training for example, a customer service training course or certificate within a specific customer service software.
What should I include in my report on customer services skills?
When you write about your customer service abilities, concentrate on the most vital and applicable skills to the job you’re applying for. For example, if the job involves a lot of phone calls, then highlight your skills and experience in phone customer support.
How do I record my customer service experience?
When you write about your customer service experience, make sure you use specific examples and measure your achievements. For example, instead of saying "Helped customers with their inquiries," say "Assisted an average of 50 clients per day by answering their queries, which resulted in a 90percent customer satisfaction rating."
Following these steps follow these suggestions to create an excellent customer service resume Cover letter and LinkedIn profile which showcases your relevant experience and skills that make you an ideal candidate for customer service roles. Be sure the need to check your resume CV and cover letter before you submit it. You may also consider soliciting help from an expert at Busselton Resume if you need assistance.
