How to Describe Customer Service on a resume

Posted by Busselton Resume on 8 Sep 2024

When seeking a customer service position, it’s crucial to emphasize your relevant qualifications and experience in your resume. A well-written resume will make the difference in getting the job you want. Here at Busselton Resume, we specialize in offering professional resume writing services to aid you in standing out from your competition. In this article, we will discuss tips on how to convey customer service on a resume.

  1. Utilize action verbs when discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in your work with customers and achieved the desired results.
  2. Include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of simply saying "worked in customer service," say "managed an entire team of customer service reps and handled complaints from customers."
  3. Give metrics: Include pertinent metrics , such as customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Tailor your resume: Tailor your resume to the specific customer service position you’re applying for. Highlight your skills and experiences that are most relevant to the position.
  5. Proofread and seek professional help Check your resume for errors before sending it out to ensure the resume is error-free. If you need assistance, consider seeking professional help from Busselton Resume.

Following these steps and guidelines, you can write a customer service resume that effectively showcases your relevant experience as well as your skills. Be sure to customize your resume for the specific job that you’re applying for and ensure that you have it proofread before you submit it. Busselton Resume can also assist you in creating a successful resume that showcases your talents and work experience.

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