How to present Customer Service on a resume

Posted by Busselton Resume on 1 Feb 2026

When trying to get a customer service job, it’s essential to include your experiences and abilities in your resume. A well-written resume can make huge difference when you apply for the job that you desire. Here at Busselton Resume, we specialize in resume writing to ensure that you stand out the competition. In this post, we’ll discuss tips on how to convey the level of customer service in your resume.

  1. Use action verbs in discussing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in your work with customers and are able to show results.
  2. You should include specific job responsibilities and responsibilities. Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," write "managed an entire team of customer service representatives and handled customer complaints."
  3. Use metrics: Provide relevant measures such as satisfaction rates to demonstrate the effect of your efforts. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Make your resume more tailored: Customize your resume to the specific job you’re applying for. Include the relevant skills and experience that are most relevant to the position.
  5. Check your resume for errors and seek help from a professional: Proofread your resume before making it available to ensure it is error-free. If you require help you can seek help from a professional through Busselton Resume.

If you follow these advices, you can create a customer service resume that effectively showcases your relevant experience and skills. Be sure to customize your resume for the job you’re applying to and make sure you proofread it prior to submitting it. Busselton Resume can also assist with the creation of a strong resume that showcases your talents as well as your experience.

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How do you describe Customer Service on a Resume

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