How to describe customer service on a resume

Posted by Busselton Resume on 14 Jan 2026

When applying for a customer service job, it is essential to highlight your relevant expertise and experiences in your resume. A well-written and professional resume can make significant difference in obtaining the job you’re looking for. The team at Busselton Resume, we specialize in offering resume writing services to make you stand out from the crowd. In this article, we will explain how to write about the level of customer service in your resume.

  1. Use action verbsin describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively involved in customer service and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of declaring that you "worked in customer service," write "managed a team of customers service representatives and handled complaints from customers."
  3. Give metrics: Include pertinent indicators such as satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Create a custom resume by tailoring your resume to fit the customer service position that you’re applying for. Highlight the experience and skills which are most relevant for the job.
  5. Get professional assistance and proofread your resume You should proofread your resume prior to you submit it to ensure the resume is error-free. If you need assistance take advice from a professional with Busselton Resume.

If you follow these advices by following these guidelines, you can build a resume for customer service that effectively highlights your relevant experiences as well as your skills. Be sure to customize your resume for the job you’re applying for , and check it for errors before submitting it. Busselton Resume can also assist you in writing a powerful resume that showcases your skills and experience.

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How to describe customer service on a Resume

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