How to present Customer Service on a resume

Posted by Busselton Resume on 14 Jan 2026

When trying to get a customer service job, it’s essential to emphasize your relevant qualifications and experience in your resume. A well-written and professional resume can make a big difference in getting the job you’ve always wanted. In Busselton Resume, we specialize in resume writing to ensure that you stand out the competition. In this article, we will explain how to describe the level of customer service in your resume.

  1. Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and achieved outcomes.
  2. Include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service," say "managed the customer service reps and handled complaints from customers."
  3. Offer metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% through effective solutions to problems."
  4. Tailor your resume: Tailor your resume to the specific job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
  5. Make sure you proofread your resume and get professional assistance: Proofread your resume before sending it out to ensure there are no errors. If you need assistance seek professional assistance from Busselton Resume.

By following these tips, you can create an effective customer service resume that effectively highlights your relevant experience and capabilities. Remember to adapt your resume to the position you’re applying to and to proofread it before submitting it. Busselton Resume can also assist you in creating an effective resume that showcases your skills and expertise.

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How to describe customer service on a Resume

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