How to present Customer Service on a Resume

Posted by Busselton Resume on 7 Jan 2025

When seeking a customer service position, you must be sure to highlight your relevant expertise and experiences on your resume. A well-written resume can make a an enormous difference in getting the job you want. Here at Busselton Resume, we specialize in writing resumes to aid you in standing out from your competitors. In this article, we’ll discuss tips on how to write about customer service on a resume.

  1. Utilize action verbs when explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in the work of customer service and have seen results.
  2. Make sure to include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," say "managed a team of customers service representatives and took care of complaints from customers."
  3. Give metrics: Include pertinent measures such as satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Create a custom resume by tailoring your resume for the job you’re applying for. Include the relevant skills and experience which are relevant to the position.
  5. Get professional assistance and proofread your resume You should proofread your resume prior to submitting it to ensure that there are no errors. If you need help take advice from a professional with Busselton Resume.

If you follow these advices and guidelines, you can write an effective customer service resume that effectively highlights your relevant experiences and expertise. Be sure to adapt your resume to the position you’re applying to and to proofread it before submitting it. Busselton Resume can also assist in creating a professional resume that showcases your talents and experiences.

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